1) We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation
2) This deposit is non-refundable in the event of cancellation but is transferable to another rental within 12 months (if we are advised at least 24-hours before rental is due to commence).
3) Please note: We apply a 3% surcharge to payments made using a credit card plus a Debit card used online or not present, which is in line with our cost of acceptance.(Eg Booking fee of $100.00 becomes $103.00)
4) Please note: We apply a 2% surcharge to payments made using a credit card used in our depots in person, which is in line with our cost of acceptance (Eg Booking fee of $100.00 becomes $102.00)
5) You may cancel this Agreement: Cancellations made within seven (7) days of commencement of hire will incur the greater of a one-day hire fee or 10% of the total rental. Cancellations made within 48 hours of commencement of hire or no shows will incur a fee of the full hire cost